At Kind'r Goods Company™, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 30 days of the original purchase date.
To be eligible for a return, items must be:
- Unworn and unwashed
- In new condition
- Free of stains, odors, pet hair, or damage
- Returned with original tags (if applicable)
Once your return is received and inspected, we'll notify you of the approval or denial of your refund.
Approved refunds will be issued to your original method of payment.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Clearance or Final Sale merchandise
- Gift cards
- Customized or personalized products
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.
We'll make it right as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs unless:
- The wrong item was shipped
- The item arrived damaged or defective
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
In-Store Returns
Items purchased online may also be returned at our Bellevue retail location:
CBD American Shaman + Dispensary
3909 Twin Creek Drive, Suite 104
Bellevue, NE 68123
Please bring your order confirmation or receipt.
How to Start a Return
To begin a return or exchange, contact us at:
Email: support@kindrgoodscompany.com (update if using a different email)
or visit:
Please include:
- Your order number
- Your name
- The item(s) you'd like to return or exchange
- The reason for the return
Our Promise
We're committed to creating products you'll enjoy for years to come. If something isn't right, we'll do our best to make it right.
Thank you for supporting Kind'r Goods Company.
Good Times. Good Vibes. Good People.